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Cancellations
Treatment times are reserved especially for you! When canceling or rescheduling an appointment, please allow 24 hours notice for single appointments and 48 hours notice for multiple appointments. Group reservations require 72-hour cancellation notice and must be reserved with a credit card. Appointments cancelled or rescheduled without sufficient notice will be charged 50 percent of the service. No-shows will be charged 100 percent. We appreciate your understanding that our spa professionals must be compensated for their time.

Arrival Time
For your enhanced comfort and relaxation, we suggest you arrive at least 10 minutes before your scheduled treatment to allow time to relax and prepare for your treatment. In the event you arrive late for your appointment, please be advised that your treatment will end on time so that the next guest is not delayed.

Medical Conditions
If you are pregnant or have a medical condition such as high blood pressure, allergies, or some physical illness or disability, it is your responsibility to seek the advice of a medical professional prior to receiving any spa treatments. Our licensed spa professionals are not medical doctors and cannot advise you on the suitability of spa treatments in your condition. Please alert a member of The Spa staff when making your appointment if you require special accommodations.

Children
For the relaxation and serenity of all our clients, infants and children under the age of thirteen may not accompany adults to the spa unless they are receiving services.

Senior Discounts
The Spa offers a 10% senior citizen discount every Tuesday. This discount cannot be combined with any other offers.

Gift Cards
We are delighted to assist you in selecting the perfect, personalized gift. Gift cards are the same as cash and may be purchased in any dollar amount for treatments, services, or products. Please be advised that gift cards are non-refundable and cannot be replaced if lost or stolen.

Valuables
Thank you for leaving your valuables at home. The Spa cannot be responsible for lost or stolen property.

Gratuity
Gratuities to the staff for outstanding service may be given at your discretion. Gratuity envelopes are available at the front desk for your convenience. Your generosity is appreciated.

Respect for Guests
While you are certainly welcome to engage in quiet conversation, please refrain from talking loudly. The Spa is a place where many guests savor much-needed private time to read, meditate or simply relax. Please turn off all cell phones and pagers within The Spa to enhance everyone's experience.

Prices
Prices are subject to change without notice.